Customer Success Manager

Full Time

SalesViewer® is one of the leading providers of sales intelligence and website visitor identification, creating unique competitive advantages for thousands of customers worldwide. To support our Customer Service team in Bochum, Germany, we are looking for a Customer Success Manager (m/f/d).

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Customer Success Manager Customer Success

Location: Bochum Type: Full Time
Rise at SalesViewer®

Your Challenges

Experience Silicon Valley atmosphere made in Bochum! Customers like Stepstone, Statista, Cyberport, Deutsche Messe and thousands of small and medium-sized companies rely on successful sales with SalesViewer®. As Customer Success Manager:in you are responsible for the onboarding process and the implementation of individual sales strategies and inspire your customers day after day.

  • Continue to develop our global Customer Success strategy
  • Responsibility for the initial onboarding process and and long-term support of new SalesViewer® customers
  • Exclusive contact person for customers with focus on product and strategy training
  • Development of successful sales concepts, integration of SalesViewer® technology into the sales and marketing process of our customers
  • Analysis of product usage, needs & user behavior
Show us what you got

What makes you stand out

We are looking for exceptional people who do not work IN our company,
but work together with us ON our company!

  • Particularly high standards of customer orientation & service mindset
  • Friendly, motivated all-rounder with a can-do mentality
  • Organizational talent with a structured way of working and a high degree of efficiency
  • Experience in Customer Success, Sales or Account Management.
Your new dream job

What you can expect

Your personal development is our priority and no day is like the other.
If you are looking for a real dream job and want to help shape our growth,
then you are exactly right with us!

  • A highly motivated team and cooperation at eye level
  • Actively shape an open, up-and-coming tech company
  • One of the most beautiful offices in downtown Bochum
  • The best hardware and software and an ergonomic, modern workplace
  • Joint activities, events and event visits
  • A great team spirit in a sustainable crisis-proof working environment
  • Fair, industry-standard salary

Join an energetic team with a clear mission: we are revolutionizing marketing & sales of tomorrow! Are you open-minded and do you like to meet people?
We are really looking forward to getting to know you!

Meet the team

Your new Colleagues

  • Get to know Vivian! Vivian joined the SalesViewer® team in 2014 and is responsible for project management. He is a true expert in the topics of project management and sales. In his spare time, he enjoys fishing at the lake and playing tennis and soccer.
  • Get to know Moritz! Moritz joined Team SalesViewer® in 2018 and is a tekkie through and through. He is deeply involved in integration and collaboration topics and speaks fluent „nerd” when it matters. He likes to spend time doing sports and cooking besides his role as Head of Partner Management.

Apply now!
Apply now!

Send us your application together with your CV via our contact form. We look forward to getting to know you!

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